Privacy Policy

This Privacy & Data Protection Policy sets out the governing principles, responsibilities, and controls under which Sellink Company collects, processes, stores, uses, discloses, and protects personal data, client data, and business information across all its operations.
The Policy is designed to ensure the confidentiality, integrity, and availability of data; to safeguard the rights and interests of individuals and clients; and to define clear, enforceable obligations for Sellink staff, partners, and clients, in accordance with applicable laws, contractual commitments, and internationally recognized data protection standards.

• Lawfulness, Fairness, and Transparency: Data is processed only for legitimate and lawful purposes and in a manner that is transparent to relevant stakeholders.
• Purpose Limitation: Data is collected and used solely for specific, explicit, and agreed purposes.
• Data Minimization: Only data that is adequate, relevant, and necessary for the stated purpose is processed.
• Accuracy and Integrity: Reasonable measures are taken to ensure data is accurate and kept up to date.
• Confidentiality and Security: Data is protected against unauthorized access, disclosure, alteration, or destruction.
• Accountability and Traceability: Data processing activities are documented, controlled, and subject to audit and oversight.

When you visit or interact with the Sellink website, certain information may be collected automatically through standard technologies and tools. This data does not directly identify you but helps us understand how our website is used and how it can be improved.

• Automatically collected data may include:
• Internet Protocol (IP) address
• Browser type and version
• Device type, operating system, and screen resolution
• pages viewed, time spent on pages, and navigation paths
• Referring and exit pages
• Date and time of access
• General geographic location (country or region)

This information is collected through cookies, log files, analytics tools, and similar technologies and is used solely for:

• Website functionality and performance monitoring
• Security, fraud prevention, and system integrity
• Statistical analysis and service improvement
• Marketing and traffic analytics, where applicable

Sellink does not use automatically collected data to personally identify users, and such data is not sold or shared except as described in this Privacy Policy or where required by law.

Sellink processes data strictly for legitimate and documented business purposes, including:
• Delivery of contracted services to clients
• Operation, maintenance, and support of IT systems and call center platforms
• Customer support, quality assurance, performance monitoring, and service improvement
• Compliance with legal, regulatory, contractual, and governance obligations
Sellink does not sell, trade, or otherwise exploit personal or client data for unauthorized, unrelated, or commercial purposes outside the agreed scope.

Sellink Company does not disclose personal data or client data to third parties except under the following circumstances:

• Where disclosure is necessary to deliver contracted services and is carried out strictly under documented instructions
• To authorized subcontractors or partners who are bound by confidentiality and data protection obligations equivalent to this Policy
• Where disclosure is required by applicable law, regulation, court order, or competent authority
• With the explicit prior written consent of the data owner or client.

In all cases, Sellink ensures that disclosures are limited to the minimum necessary and are subject to appropriate safeguards.

Sellink is committed to maintaining a high level of data security and resilience. In addition to the measures outlined in this Policy:

• Data access is continuously monitored to detect unauthorized or suspicious activity.
• Security incidents and data breaches are handled through defined incident response and escalation procedures.
• Regular reviews are conducted to assess risks, vulnerabilities, and the effectiveness of security controls.

Sellink staff are required to immediately report any suspected data breach, loss, or unauthorized access in accordance with internal procedures.

Sellink websites, platforms, and digital services may use cookies and similar tracking technologies to:

• Ensure proper functionality and performance of systems.
• Analyze website usage and user interactions.
• Improve user experience and service quality.
• Support marketing analytics and campaign measurement, where applicable.

Cookies do not collect personal data unless voluntarily provided by users. Users may control or disable cookies through browser settings, noting that certain features may be affected.

Sellink websites, digital platforms, or communications may contain links to third-party websites or services. Sellink:

• Does not control or assume responsibility for the privacy practices, content, or security of third-party sites
• Encourages users to review the privacy policies of any external websites they access

Accessing third-party links is done at the user’s own discretion and risk.

Subject to applicable laws and contractual arrangements, individuals whose data is processed by Sellink may have the right to:

• Request access to their personal data
• Request correction of inaccurate or incomplete data
• Request deletion or restriction of processing, where legally permissible
• Object to certain types of processing
• Withdraw consent, where processing is based on consent

Requests must be submitted in writing and will be handled in accordance with legal, contractual, and operational obligations.

Sellink does not knowingly collect or process personal data of children without appropriate legal authorization or parental consent, where required by law.
If Sellink becomes aware that personal data of a child has been collected inadvertently, appropriate steps will be taken to delete or secure such data without undue delay.

Sellink Company reserves the right to modify, update, or revise this Privacy & Data Protection Policy at any time to reflect:

• Legal or regulatory changes
• Operational or service-related developments
• Enhancements to data protection and security practices

Updated versions of the Policy will be published officially and will take effect from the stated effective date.